Hints and Tips for Agencies
To find out more about these various features, click on the item:
- Searching tips
- Logging in as an Agency
- Searches
Services
Availability
Practitioner
- Perform a new search
- Refine existing search
- Expand existing search
- Search for Similar items
- Working with Search Results
Searching tips
- The Search page is divided into Simple search and Tab search.
- You do not need to select or enter values in each and
every field.
- Entering several values in the criteria fields may
result is less or no records being found. Keep your simple search to
one or two fields.
- If the search function does not return the result as required make sure the appropriate tab sheet is selected in the Tab search area. For example, if you are searching for a service, make sure the Services tab is selected.
- Once the search results are displayed you can perform a range of actions with results, refer to Working with Search Results.
Logging in as an Agency
Agency authorised logins have more access rights than practitioner authorised logins.
To login as an agency you require a username and password. These agency login details are case sensitive.
Search page
The Search page provides a Simple search in the top section.
Simple searches can be based on one of the fields in the simple search field descriptions.
To search by Site, enter the search criteria and click 
.
To search by Practitioner, enter the search criteria and click 
.
The search results contain results based on the search criteria and whether a Site or Practitioner search has been performed.
After completing a simple search, you can further narrow your search results by searching for Service, Availability or Practitioner information on the tabs on the second section of the Search page.
Services Tab
For more information refer to Search Services field descriptions.
Availability Tab
For more information refer to Search Availability field descriptions.
Practitioner Tab
For more information refer to Search Practitioner field descriptions.
Perform a new search
If you have used the Search function and wish to perform a
new search with different criteria, click 
at the bottom of the Search page or the Search Results page.
This will clear all the previously populated fields and you will be able to start again from the beginning.
Refine existing search
If you wish to refine existing search conditions, click 
at the bottom of the Search Results page. You are able to refine an existing search by
adding to or editing the original search criteria.
This option will only be available after you have performed at least one search.
Expand existing search
If you wish to expand the suburb or postcode search to surrounding suburbs or postcodes, click 
at the bottom of the Search Results page. This will automatically add surrounding suburbs or postcodes to the search criteria and perform the search again.
This option will only be available after you have performed at least one search and you have entered a suburb or postcode in the search critera.
Search for Similar items
If you wish to apply 'fuzzy matching' to the search criteria entered in the Name of Agency/Site/Practitioner field, click 
. This increases the matching results to include inexact matches returning similar sounding results. For example, 'Smith' and 'Smythe' would match.
Working with search results
Results obtained by performing either simple or tab searches are displayed in a grid or a table-like form.
If a Site Search has been performed, the results will be displayed by Site Name.
If a Practitioner Search has been performed, the results will be displayed by Practitioner Name.
Options on the Search Results page are:
- Click on Site name
- Click on a Practitioner name
- Add marked items to the Quicklist
- Print Search Results
- Save Search Results.